Support in the use of the conversation guide
The possibility to speak with those concerned and to construct solutions together with them can be supported by means of basic assumptions or beliefs.
Assumptions guide our thinking and action and thus provide the meaning to think, speak, and deal with the helpers in a specific way. According to Walter / Peller, there are 12 basic approaches that support the process of change (Walter, Peller, 2004, p. 27-55):
- If we focus on the positive, on the solutions and the future, then we focus on a solution-oriented speech and not on a problem-oriented one. In conversation with helpers, we let them know that they know what they are Do what works or what they will do.
- Solving strategies are found in what was previously sought by the helpers. Exceptions refer to solutions. Therefore: jointly create exceptions.
- Since everything is already in flux anyway, changes are inevitable. Nothing is always the same.
- Small changes lead to big changes, step by step.
- We cooperate with people in need of help by taking up their kind as a cooperation offer. They have sought voluntary assistance. We must not forget to stay behind them. That is, They must be motivated.
- People have everything they need to solve their problem. Everyone is capable of doing what he has to do to get what he wants; People are fully functional.
- Just as the helpers interpret their reality, experience and act. A change in meaning is a change in experience.
- Other interpretations lead to different experiences and different actions.
- The reactions of the others explain my messages. The meaning is in the answer you get.
- Helpers are the experts for their lives, what they want to change, what they want to do, and what they want to work on.
- When helpers change their attitudes, the others influence the situation as a whole.
- Therapeutic cooperation requires a common goal and the willingness to work to organize around the subject, to make clear arrangements, to respect the basic conditions.
If practiced on the basis of these assumptions, a quick relationship can be established with the person seeking help and, on the other hand, a positive view of it. This makes it possible to make connections even to the most difficult person.